"Great fast, efficient, courteous, and professional service. "
"I always have a great experience when shopping at Cycle Gear. The Staff is always willing to help and make sure you find what you need or help and getting your needs met. "
"I spoke with the manager of the store about a MSF Ridercoach discount. She said come in the next day and she would set it up. I did and it was a pleasant experience and only took a few minutes. Thankyou Cycle Gear for the discount and supporting the military and veterans."
"Very friendly and extremely helpful. "
"Fantastic, no hassle experience. Highly recommend!"
"I'm a local CCS and ASRA roadracer. I was testing race bike I decided to stop by Cycle Gear to pick up some spark plugs for an upcoming race. I have no kickstand on the advice so I've decided to park on the sidewalk up against the wall leaving the sidewalk clear impossible. An employee met me angrily I told me that I had to get off the sidewalk that I couldn't come in. Meanwhile the other side of the sidewalk had handicap access was completely blocked by inventory for Cycle Gear. I told this female employee that I had called ahead for spark plugs I'd be inside 5 minutes tops. She told me to wait outside while she went and checked. I waited a few minutes then went inside anyway because it was hot and I didn't want to have to go all the way up to Laurel Cycle Gear. I did get the spark plugs but this employee **** had an attitude from the first second I pulled up. And continues to have an attitude while I was purchasing items in the store."
"Got my gear here, at a good price. Shipped the same day and received a couple days later. I do recommend!"
"Great experience. Went to get helmet for my wife. A little like shoes. Tried on a million. They were patient and very helpful. Got what wer needed, no hassles. Thanks!"
"The staff is great and they are extremely helpful. The store is well stocked and in a good location."
"Thank you for consistency in your service."
"Good service will can back "
"I was greeted when walked in and assisted when I had a question. "
"We have been to this Springfield location a handful of times now, and it has always been a good experience. No matter what sales person we have interacted with, they have always been knowledgable, helpful and accommodating to our needs. The only issue if I had to say is that we have had to return items due to improper fit and the system always seems to be down. They have to call in to get it taken care of which requires additional time. However, that is no fault of the store that I am aware of and I don't really ding them on that. "
"Customer service was fast and knowledgeable. "
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